Privacy Policy

Last updated: 24 June 2026

1. Who we are

SS Digitalize ("we", "us", "our") provides educational trading consultancy and information. We are the data controller responsible for your personal data collected through this website and our communication channels. For any privacy questions, contact us using the details in Section 14.

2. Information we collect

We only collect information that we need to respond to you and provide our Services. This may include:

• Contact details — such as your name, email address, phone number, and country, when you message us or enquire.
• Communication content — the messages, questions, and information you choose to share with us.
• Service information — details about your experience level and learning goals, where you provide them.
• Technical data — basic information such as browser type and pages visited, where analytics are enabled (see Section 10).

We do not ask for or store your bank login credentials, brokerage passwords, or trading account access. We never take custody of your funds.

3. How we use your information

We use your information to:

• Respond to your enquiries and provide the consultancy or educational Services you request.
• Communicate with you about your session, booking, or questions.
• Improve our Services and website.
• Comply with legal obligations.

We do not sell your personal data, and we do not share your contact details with third parties for their own marketing.

4. Communications & consent

When you contact us via email or another channel you provide, you consent to receive replies from us related to your enquiry and the Services you have requested. Specifically:

• We only contact people who reach out to us first or who have clearly opted in.
• We do not send unsolicited bulk messages, spam, or automated marketing blasts.
• We only send messages relevant to what you asked about.
• You can opt out at any time by asking us to stop. We will promptly stop contacting you.
• We never share your contact details with third parties for their own marketing.

5. Lawful basis for processing

Where applicable law (such as the GDPR) requires it, we process your personal data on the basis of: your consent (which you can withdraw at any time); the performance of a service you requested; our legitimate interests in responding to and supporting our users; and compliance with legal obligations.

6. How we share information

We may share limited information with trusted service providers who help us operate, such as email providers, hosting providers, or analytics tools — strictly to deliver our Services. These providers are required to protect your data. We may also disclose information where required by law. We never sell your data.

7. Data retention

We keep your personal data only for as long as necessary to fulfil the purposes described in this policy, to provide ongoing Services, or to meet legal requirements. When data is no longer needed, we securely delete or anonymise it. You may request deletion at any time (see Section 9).

8. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Withdraw consent to communications at any time.
• Object to or restrict certain processing.
• Request a copy of your data in a portable format.

To exercise any of these rights, contact us using the details in Section 14. We will respond within a reasonable timeframe.

10. Cookies & analytics

Our website may use essential cookies to function and, where enabled, basic analytics to understand how visitors use the site. You can control cookies through your browser settings. We do not use cookies to collect sensitive financial information.

11. Children's privacy

Our Services are intended only for adults aged 18 or over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us with personal data, please contact us and we will delete it.

12. International data transfers

Your information may be processed in countries other than your own, including where our service providers operate. Where required, we take steps to ensure your data receives an adequate level of protection in line with applicable law.

13. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date reflects the latest version. We encourage you to review this page periodically.

14. Contact us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

• Email: support@ssdigitalize.com
• Office: DHA Phase 4, Street 9, Office 23, Multan, Pakistan